Linda Rose Gallery is the sole owner of the information collected on this Web site.
We only gather information we need, to serve you better and will not – without your consent – sell, share, or rent this information to others in ways different from what is disclosed in this statement except in cases where in good faith we believe that the law requires us to do so, and is necessary to protect Linda Rose Gallery’s rights and/or property, or if circumstances necessitate acting to protect the personal safety of staff or of the public.
We at Linda Rose Gallery are totally committed to protecting your privacy. PCI DSS (Payment Card Industry Data Security Standard) is a compliance requirement, which aims to ensure that all card-holder information is always stored, processed and transmitted securely.
We collect information about you in order to process your order and to tailor your visit to our website to be as relevant to you as possible. That information will only be shared with other parties that are involved in the fulfilment of your order. We do not send random marketing emails to personal email addresses (spam).
The information we hold may include:
- Your name
- Phone number
- Email address
- Credit/debit card details
- Other information necessary for processing your order
This data will be held in accordance with our internal security policy. If we propose to send your data outside the European Economic Area (EEA) we will seek your consent first.
We will never collect sensitive information about you without your agreement. You have a right to ask for a copy of the information which we are holding on you and we will provide this for a small fee. We will delete information or correct any inaccuracies at no charge as soon as you make the request.
Data will only be released to third parties (e.g. the police) on request where there is a legal requirement for us to do so
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100% Satisfaction Guaranteed or your money back!
At Linda Rose Gallery we believe whole heartedly in customer satisfaction, and if your not happy neither are we.
Our Unique & Personal Service
We are not a massive company that doesn’t care about its customers, in fact quite the opposite. We track every order from start to finish ensuring you are completely happy with your purchase, and if there is any doubt that you are not, we are there in a flash to sort any issues out. Customer satisfaction is very important to us. We’ve all had bad service and it really puts a damper on things, and if you are purchasing a new piece of artwork for your home or office the last thing you want is for it to be ruined by problems, so fear not, that will never happen with us.
Our Return Policy
Our money back guarantee means you can return your artwork within 7 days for a full refund. Please notify us within 7 days. Once we have received the piece in the same condition and packaging or equivalent it was delivered to you in, (always insure the artwork against loss or damages) we will refund the full amount less P&P back to the card in which you paid on.
P&P is not refundable and return postage (must be trackable fully insured) is customers responsibility unless item was received damaged, if this is the case – do not accept delivery if the damage is obvious or contact us immediately so we can implicate a collection via the carrier.